Welcome to WhirliGig! Follow this step-by-step guide to set up your shop and start selling your handmade goods to thoughtful customers.
Set up your shop identity and maker story
💡 Pro Tip: Your maker story is one of the most important elements—customers connect with the person behind the craft. Be authentic and share what drives your creative process.
Create a compelling product listing
💡 Pro Tip: Your first product sets the tone for your shop. Choose something that represents your work well and has broad appeal.
Configure how you'll fulfill orders
💡 Pro Tip: Be realistic about processing times. It's better to under-promise and over-deliver than to set expectations you can't meet.
Understand how to fulfill customer orders
💡 Pro Tip: You'll receive email notifications for new orders, but check your dashboard daily to stay on top of fulfillment.
Experience what your customers will see
💡 Pro Tip: Ask a friend or family member to review your shop and provide honest feedback before you officially launch.
Launch your shop and start selling
💡 Pro Tip: Launching is exciting! Remember that building a successful shop takes time. Be patient, keep adding products, and engage with customers.
We're creating step-by-step video tutorials to walk you through each part of the onboarding process. Check back soon or contact vendor support for personalized help.
Most applications are reviewed within 5-7 business days. We'll email you with our decision and next steps.
Yes! You can edit product details, photos, pricing, and inventory at any time through your vendor dashboard.
You'll receive an email notification immediately. The order will appear in your vendor dashboard with the customer's shipping address and order details. You have 3 business days to ship the order.
Payouts are processed weekly via Stripe Connect. You'll receive payment for all orders completed the previous week, minus the commission rate. Funds typically arrive in your bank account 2-3 business days after processing.
Yes! You can indicate in your shop policies that you accept custom orders. Customers can contact you through the platform to discuss custom requests.
You can put your shop in 'vacation mode' through your vendor settings. This will hide your products from search results and display a message on your shop page.
Our vendor support team is here to help you succeed. Don't hesitate to reach out with questions, concerns, or feedback.